Armstrong Warranty Documents

• 10-Year Warranty FAQ

  1. How does this change in warranty affect units that are already in the distributor's warehouse?
  A: The new warranty does not supersede the existing warranty document that was packed in the unit. This warranty certificate is the governing document.
  
  2. Are R22 systems covered?
  A: Yes, all parts except the compressor would be covered by the new warranty if all other requirements are met. Compressors for all R22 units are now covered only for 5 years. If a homeowner installs an LE R22 unit and elects to register online for the extended 10-year parts warranty, they will relinquish the current 10-year warranty on that compressor (for units currently in inventory with the previous warranty certificate packed with it.)
  
  3. When does this warranty start, and how can I tell which warranty was shipped with the unit?
  A: The extended warranty is available by registration on all products installed after 10/03/08 as long as stated requirements are met. The primary indicator of which warranty document was shipped with the unit will be the unit serial number. Likely, the new warranty literature will go into production around 11/8/08. We will be using a sticker outside of the box for a quick visual to indicate that the new warranty literature is packed with the unit. This sticker will be in production for approximately 6 months to help our distributors and dealers purge older product inventory. We will also track those serial number cut-off dates and publish these when available. The extension to 10-year parts and limited lifetime heat exchanger warranty (if available) will apply only if registered and all other requirements are met.
  
  4. How do I register?
  A: All registration must be done online, and can be accessed at www.alliedair.com. The registration link is on the lower right hand corner of the page. We are developing a primary website for registrations that will include more automation, but the current registration form can be used, and will be confirmed or denied via return email.
  
  5. Does the extended warranty cover package product?
  A: Yes, all Allied Air Enterprises residential single-phase products are covered so long as all requirements are met. 
  
  6. Can I apply this warranty to Magic Pak systems?
  A: No, the extended warranty does not apply to Magic Pak products or commercial products.
  
  7. Can I register a furnace only, without having to install a complete system?
  A: Yes, furnaces can be registered by themselves.
  
  8. Is it possible to mix-match indoor coils?
  A: As long as the indoor coil is listed as an ARI match, then the extended warranty would be accepted for the outdoor unit. A 3rd party indoor coil would be covered by that manufacturer's warranty and not by ours.

• Additional Limited Warranty Coverage

  In addition to your standard limited warranty, there are additional limited warranty periods. Refer to the table below. All limited warranty periods listed refer to all parts except where specified. After the first year, in the event that a gas or oil heat exchanger is no longer being manufactured by the warrantor, the warrantor will allow a credit equal to the then current wholesale price of an equivalent heat exchanger towards the purchase of a new Armstrong gas or oil furnace.
  
  

  
  
  1 Limited lifetime warranty applies to the original owner in private owner occupied residences. All other applications or when residence is sold carry a 20-year limited warranty from the date of installation, subject to proof of purchase.
  
  2 Primary and secondary heat exchangers are covered by limited lifetime warranty, unless specified otherwise.
  
  3 The provisions of the Beckett Burner warranty are 12 months from the date of installation, or 18 months from the date of manufacture, whichever date occurs first for the following components: nozzles, Honeywell controls and White-Rodgers controls.
  
  4 Three phase products carry a 1-year warranty on all parts.
  
  5 Replacement cooling chassis for noted models have same warranty as new units.
  
  6 Units produced prior to 1991 carried 5-year limited warranties on gas heat exchangers.
  
  7 Stainless steel heat exchangers on N models carry a 20-year prorated warranty. Full credit in years 1 through 10; declining by 10% each year thereafter.

• Limited Warranty Certificate

  REGISTER YOUR PRODUCT
  TEXT TO REGISTER Text REGISTER to 28359 with your cell phone	SCAN TO REGISTER Scan QR code with your smartphone camera	VISIT ONLINE
  You will receive one text message. Message and data rates may apply.		Go to www.alliedairregistration.com in your internet browser
  Text STOP to unsubscribe. Please find our privacy policy and SMS Terms of Service at: www.alliedair.com In Canada, standard message and data rates may apply. In US, message and data rates may apply.
  *Notice to Florida, California and Quebec Residents: Failure to register does not diminish your warranty rights. *All Other Residents: Registration required for application of Extended Limited Warranty as outlined herein.

  
  ***IMPORTANT WARRANTY, REGISTRATION,
  AND LEGAL INFORMATION***

  PLEASE READ THE INFORMATION BELOW AS YOU MAY NEED TO REGISTER YOUR EQUIPMENT FOR THE
  EXTENDED LIMITED WARRANTY, IF ANY, TO APPLY*
  THE INFORMATION BELOW RELATES TO YOUR LEGAL RIGHTS, INCLUDING OUR ARBITRATION AGREEMENT
  AND CLASS ACTION WAIVER

  Thank you for your purchase and for trusting us to provide you with your home's heating and cooling solution. This card provides you with important information about your equipment ("Equipment"). Please note that the information below pertains only to Equipment that is used in a residential application. If your Equipment is used in a commercial application, please visit www.alliedairregistration.com to review any applicable limited warranty's terms and conditions.
  
  Your Equipment comes with a Basic Limited Warranty and, if eligible and applicable, the opportunity to receive an Extended Limited Warranty without an additional charge (the Basic Limited Warranty and Extended Limited Warranty are the "Limited Warranty" and "Limited Warranties"). You can review the terms and conditions (the "Terms") of the Limited Warranties at www.alliedairregistration.com or by scanning the QR code. ALLIED AIR STRONGLY RECOMMENDS THAT YOU CAREFULLY REVIEW THE LIMITED WARRANTIES' TERMS, WHICH INCLUDE, BUT ARE NOT LIMITED TO, COVERAGE EXCLUSIONS, AN ARBITRATION CLAUSE, AND A CLASS ACTION WAIVER. Failure to comply with the Limited Warranties' Terms will result in the denial of a claim. For ease of reference, the back of this card outlines the Limited Warranties' limitations and exclusions. Please note that this card contains a summary of some, but not all, of the Limited Warranties' terms.
  
  IF YOU PURCHASED YOUR EQUIPMENT OUTSIDE OF FLORIDA, CALIFORNIA, QUEBEC, OR ANY OTHER
  JURISDICTION THAT PROHIBITS REGISTRATION REQUIREMENTS TO EFFECTUATE WARRANTIES, YOU MUST
  REGISTER YOUR EQUIPMENT AT www.alliedairregistration.com WITHIN SIXTY (60) DAYS OF INSTALLATION (FOR
  EXISTING HOMES) OR CLOSING DATE (FOR NEW CONSTRUCTION) FOR ANY APPLICABLE EXTENDED LIMITED
  WARRANTY TO APPLY. If you do not register your Equipment within that time period, your Equipment will be governed
  only by the Basic Limited Warranty.
  *PURCHASERS IN FLORIDA, CALIFORNIA, QUEBEC, AND ANY OTHER JURISDICTION THAT PROHIBITS REGISTRATION REQUIREMENTS TO EFFECTUATE WARRANTIES (1) HAVE NO REGISTRATION REQUIREMENT AND AUTOMATICALLY RECEIVE BOTH THE BASIC LIMITED WARRANTY AND THE DEFAULT EXTENDED LIMITED WARRANTY APPLICABLE TO YOUR EQUIPMENT, IF ANY, AND (2) THE FAILURE TO REGISTER YOUR EQUIPMENT DOES NOT DIMINISH YOUR WARRANTY COVERAGE. Although purchasers in Florida, California, Quebec, and any other jurisdiction that prohibits registration requirements to effectuate warranties are not required to register their Equipment, Allied Air encourages you to do so as it makes it easier for you to make a warranty claim and to receive warranty coverage.
  
  By registering your Equipment or making a warranty claim, you are re-confirming your agreement to the Basic Limited
  Warranty's Terms.
  
  COVERAGE EXCLUSIONS
  For any applicable Limited Warranty to apply, you must comply with the applicable Limited Warranty's terms and conditions
  (the "Terms"). In addition to any applicable Limited Warranty's Terms, the following limitations and exclusions apply across
  all Limited Warranties:
  1. Replacement components and any labor coverage associated therewith will not be covered by the Limited Warranties
  unless the Equipment containing the defective component is properly installed and maintained by a licensed professional
  HVAC installer or licensed HVAC contractor in accordance with Allied Air's installation, operation, and maintenance
  instructions, which are provided with the Equipment or available by contacting Allied Air.
  2. Replacement components and any labor coverage associated therewith will not be covered by the Limited Warranties
  if the Equipment containing the defective component is moved after its initial installation.
  3. Replacement components and any labor coverage associated therewith will not be covered by the Limited Warranties
  unless all repairs of the Equipment containing the defective components are made by a licensed professional HVAC
  installer or licensed HVAC contractor using manufacturer-specified service components.
  4. Replacement components and any labor coverage associated therewith will not be covered by the Limited Warranties
  if the resulting systems are not AHRI-matched systems.
  5. The Limited Warranties do not cover damage or defect arising out of or resulting from: (a) any act of God, including,
  but not limited to, fire, floods, wind, lighting, hurricanes, tornadoes, or earthquakes; (b) mold, animals, insects, or
  bodily fluids; (c) installation or operation in a corrosive atmosphere, or otherwise in contact with corrosive materials
  (e.g., chlorine, fluorine, salt, recycled wastewater, urine, fertilizers, or other damaging substances, bodily fluids, or
  chemicals); (d) accident, misuse, neglect, abuse, vandalism, theft, or unreasonable use or operation of the Equipment
  or component, including, but not limited to, operation of electrical equipment at voltages other than in the range specified
  on the unit nameplate (includes damages caused by brownouts); (e) service performed or repairs made by anyone other
  than a licensed professional HVAC installer or contractor or any modification, change, or alteration of the Equipment
  or component, except as directed in writing by Allied Air; (f) operation with system components (indoor unit, outdoor
  unit, and refrigerant control devices) that do not match or meet the specifications recommended by Allied Air; (g) use of
  accessories or additives that have not been approved by Allied Air that are installed on or in the Equipment; (h) operation
  of a system without the required filter drier. The filter drier must be replaced anytime the refrigerant circuit has been
  opened; (i) use of contaminated or alternate refrigerant; (j) operation of furnace with continuous return air temperature of
  less than 60° F (or 55° F when furnace is operated overnight in setback mode); (k) damage caused by frozen or broken
  water pipes; (l) operation of a furnace field-installed downstream from a cooling coil; (m) transit, delivery, packing,
  unpacking, assembly, installation, or removal; or (n) using or operating Equipment or other components thereof in a
  manner that is inconsistent with either its design or the way the manufacturer intended it to be used.
  6. The Limited Warranties do not apply to cosmetic defects or damages or failures of non-operational components that do
  not inhibit the Equipment's proper operation and performance.
  7. Replacement components and labor coverage associated therewith will not be provided under the Limited Warranties
  for Equipment where the serial or model number plate is removed, defaced, or made illegible.
  8. The Limited Warranties do not apply to any repairs, services, or alterations needed to meet compliance with or changes
  in federal, state, or local codes or regulations.
  9. The Limited Warranties do not apply to, nor is any warranty offered by Allied Air for, any Equipment or components that
  have been stolen or have been ordered over the internet, by telephone, or other electronic means, unless the dealer or
  licensed HVAC installer selling the Equipment or component over the internet, by telephone, or other electronic means,
  is also the installing contractor.
  10. The Limited Warranties do not cover electricity or fuel costs, or increases in electricity or fuel costs, for any reason
  whatsoever, including additional or unusual use of supplemental electrical heat.
  11. The Limited Warranties do not cover lodging expenses.
  12. The Limited Warranties do not cover, and Allied Air shall not be responsible for, any default or delay in performance
  under the Limited Warranties caused by any factor or contingency outside of Allied Air's control.
  
  EXCEPT AS EXPRESSLY PROVIDED FOR IN THE LIMITED WARRANTIES, ALLIED AIR MAKES NO WARRANTY, EXPRESS OR IMPLIED, TO ANYONE AS TO FITNESS FOR ANY PURPOSE, MERCHANTABILITY, DESIGN, CONDITION, CAPACITY, PERFORMANCE, OR ANY OTHER ASPECT OF THE EQUIPMENT OR ITS MATERIAL OR WORKMANSHIP. ALL IMPLIED WARRANTIES WHICH MAY EXIST, NOTWITHSTANDING THIS DISCLAIMER, ARE LIMITED TO THE DURATION OF THE WARRANTIES, AS APPLICABLE TO EACH COMPONENT. Some jurisdictions do not allow the exclusion or limitation of implied warranties. In such jurisdictions, these limitations or exclusions do not apply. You may also have other rights that may vary by jurisdiction. In the event of a conflict between this card and any applicable Limited Warranties, the Limited Warranties shall govern.